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eyerise.technologies
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Chat Support Services

Outsource Call Centre Chat Support Services

Today, customers like to buy products or services after proper interaction with the sellers. Therefore, installing chat support services is essential. Thus, many companies are now providing 24x7chat support servicesto build a rapport with the client.

Issues Related with Chat Support Service
Chat support service has become a common but important aspect for an organization today, but many companies cannot provide the service because they do not have trained employees who can offer proper chat support. Therefore, they prefer to transfer the responsibility to the experts who can execute the task proficiently.

Why You Should Outsource the Service?
There is no doubt that customer satisfaction is one of the important aspects to grow a business and for an online selling company it is one of the most indispensible features. However, a company should have proper infrastructure and skilled workforce to provide the service to their customers. If you don’t have competent in house chat support, then it is essential to outsource the task, as it will play a greater role for business growth.

Why Eyerise Technologies?
We are a pioneer in providing chat support services to our clients with years of experience. Our online chat support service can help your business to see a substantial growth through efficient customer care service. By outsourcing the chat support service from EyeRise Technologies you could increase your sales significantly.

Eyerise Technologies Chat Support ServicesBenefits
Sales
• Turn visitors into customers
• Increase registrations
• Provide technical support to customer
• Generate leads at a cost effective price
• Increase your ROI
• Reduce cancellations
• Cross-sell & Up-sell
• Get access to customers’ email address and use them for email marketing
• Deflect your toll free calls to the chat support team and thereby save on phone bills

Eyerise Technologies Services
Engaging the visitors of the website
• Help them converting into customers
• Probe requirements of the visitors
• Assist visitors for making informed choice
• Collect information of the visitors
• Help them with the process of payment with proper guidance
• Any query after sales is answered
• Installation and troubleshooting remotely
• Depending on the business requirements, helping with custom tasks
• Building trusted relationship with website customers
• Converting visitor into customer
• Improving customer confidence
• Assisting customer with the website walkthrough and payments

Industries That Can Benefit from Live Chat Service
Retail
• Food and Beverage Industry
• Broadcasting
• Online Printing and Publishing
• Real Estate
• Healthcare
• Education
• Insurance
• E-commerce
• Web Design/ Hosting

Eyerise Technologies Workflow
We install the tool of live chat support
• Selected agents with suitable experience
• Agents are provided with necessary training
• The service or product is thoroughly understood
• Agents login to your website to handle chats live
• We provide the feedbacks and reports

How to Outsource?
You can visit our website submit your queries. We will get back to you shortly with relevant information.

Software Used by Eyerise Technologies
Freshdesk
• Smartsupp live chat
• NABD
• Mobichat
• LiveChat
• Userlike Live Chat
• LiveHelpNow Suit
• Subiz
• eAssistance Pro Live Char Software
• Chataroo
• Live Chat Software
• Chat Interface for Operator
• Velaro
• BoldChat and many more

Advantage of Doing Business with Eyerise Technologies
Easy to customize chat support
• Secure and reliable service
• Provision of cost-effective service
• Experienced chat support executive
• Real-time website monitoring and traffic analysis
• 24×7 support
• Increase revenue with customer satisfaction